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Customer Loyalty: How to Earn It

Written on
June 25th 2009
Author
Guy Maser

ADOTAS — There’s a saying in the business world: Customer acquisition is an investment, but profitability is built on customer retention. And with the economy in its current state, it’s more important than ever to keep the customers you have. When we surveyed our user base of engineering, technical, manufacturing and industrial [...] more...



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