Three Shifts I’d Like to See Community Managers Make in 2013

Written on
January 28th 2013
Sam Rosen

The profession of community management has undergone several facelifts in its relatively short-lived career. In the early days of online communities — when bulletin board systems, LISTSERVs, Usenet newsgroups, and later, web-based discussion forums ruled the web — brands, at least as participants, were nowhere to be found. “Community managers”, ... more...