Stephen Cravens is head of marketing at Century Interactive, a leading phone call analytics company. Since 1988, Century Interactive has helped thousands of businesses measure their marketing ROI and improve the way they communicate with prospects and customers through innovative telephony solutions. Contact Stephen at email@example.com.
By Steve Megitt, director of Filament Creative
Remaking a digital experience is more than just revamping your style. Being trendy can make organizations feel ahead of the curve, but the challenge comes in knowing when trends stop being relevant. For this reason, a simple redesign only scratches...
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