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Gary Angel brings over twenty years of experience in decision support, CRM, and software development, to SEMphonic. Gary co-founded SEMphonic and is president and chief technology officer. He's responsible for leading SEMphonic's development of Web analytics and SEM decision making tools for web marketing professionals. In addition, he helps companies like WebMD, Intuit, American Express and Charles Schwab maximize their web channel marketing through intelligent use of Enterprise Web Analytics

More articles by Gary Angel


Gary Angel



Online Reach — Are Your Visitor Counts Half-Baked?!

Written on
May 10th 2007
Author
  |   Gary Angel

comScore, one of the leading web-traffic measurement companies, dropped a bombshell of sorts on the web analytic community when they released a study last week concerning the effects of cookie deletion on web visitor counting. This may not sound like the sort of topic to stir up angry debate, but [...] More...

Measuring the Intangibles: Don’t “Blink” Now, But You Might be Gravely Misoptimizing

Written on
April 2nd 2007
Author
  |   Gary Angel

For many large clients, the web channel’s impact is heavily weighted toward intangibles. Much of the value of a web site is unrelated to online conversion. This simple fact is widely understood by most of the stakeholders in such sites — but poorly translated into a good measurement strategy. [...] More...

The Analytics Assessment: Gary Angel Goes One-on-One with Web Analytics Guru Eric Peterson

Written on
February 16th 2007
Author
  |   Gary Angel

Eric Peterson (pictured) is one of — if not the - leading figure(s) in web analytics. He, along with Jim Sterne, has been instrumental in building a community around web analytics and establishing it as a discipline. Eric is one of those pretty rare people who functions well at every [...] More...

Shifting Search’s Black Sheep: How to Propel SEO to the Head of the Marketing Herd

Written on
January 12th 2007
Author
  |   Gary Angel

Search Engine Optimization (SEO) is the black sheep in the online marketing herd. Its basic principles, its practice and its economics are all significantly different than pretty much any other marketing channel. One might almost compare it to Public Relations — since with SEO you are essentially competing for eyeballs [...] More...

Tired of SEM Outsourcing? Determining Whether In-House Search Efforts Fit Your Firm

Written on
December 11th 2006
Author
  |   Gary Angel

There seems to be a real debate going on in many of the organizations we work with about how to structure their Search Engine Marketing efforts. Fueled, perhaps, by an underlying dissatisfaction with their vendors and the increasing perception that their Search Engine Marketing effort isn’t well coordinated and shouldn’t [...] More...

Scouring for Sales: Why Better Measurement Yields Better Performance in the Search Strata

Written on
November 13th 2006
Author
  |   Gary Angel

Internal Search — search within a site — is probably the single most important component of many sites. For retail sites with a large product mix and ad-based sites with lots of content, Search is absolutely vital to success. It isn’t unusual to have more than half of all visitor [...] More...

Tracking Search Epiphenomena: Why This Behavioral Anomaly is Vital in Web Analytics

Written on
October 13th 2006
Author
  |   Gary Angel

I’m pretty sure that with this title I’m going to skyrocket to the number one position on Google — for “epiphenomena.” Laugh while you can, because epiphenoma are actually vitally important for understanding web analytics — especially if you are an ad-based web site or, indeed, any website that doesn’t [...] More...

Contemplating Conversion: Why the “Measure for Conversion” Mantra Isn’t Simplistic Science

Written on
September 1st 2006
Author
  |   Gary Angel

How do you measure the effectiveness of your web marketing efforts? By conversion rates, of course. But it turns out that conversion may only be a part of the story. High conversion rates may mask channel cannibalization. And low conversion rates are sometimes the result of that same cannibalization or [...] More...

Like Snatching Keywords from Competitors: Why Content Matching Could Give You SEM Advantage

Written on
August 3rd 2006
Author
  |   Gary Angel

Article Summary • Finding highly-qualified buyers is the key to successful pay-per-click • Searchers interested in “competitor” terms are often highly-qualified • Traditional techniques for buying “competitor” terms on Google are risky and have been rendered largely in-effective • Content Match campaigns [...] More...

Is PPC Cannibalizing Search? Exposing the Lies, Half-Truths and Reality of Today’s SEM

Written on
June 29th 2006
Author
  |   Gary Angel

In the past 18 months, many companies have become much more interested in finding the right balance between their Search Engine Marketing (SEM), Search Engine Optimization (SEO) and Pay-Per-Click advertising (PPC) programs. No doubt, this is at least partially due to a resurgence in emphasis on SEO as companies began [...] More...


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