According to PunchTab’s research, released today, you should offer them rewards.
81% of moms said they would engage more with a brand when offered some type of reward. The study identifies which rewards are most effective at motivating behavior, and which actions moms would be willing to take in return for a reward. Interestingly, while some non-financial incentives – such as elite status or early access to products – were shown to be effective behavior motivators, gamification strategies such as leaderboards and badges were not. I’ve attached a few of the key findings below.
This is the first in a series of PunchTab studies that will look at what types of incentives actually work to motivate different audiences.
1. Actions moms will take when provided with an incentive include:
- 72% said they would take a survey or poll.
- 59% said they would sign up for regular email updates.
- 41% said they would share personal details and purchase behavior.
- 41% said they would post a review.
2. Rewards can motivate moms to follow a brand on social channels:
- 57% of moms on Facebook said they will “Like” a brand’s page on Facebook when offered a reward.
- 52% will follow a brand on Twitter.
- 50% will follow a brand on Pinterest.
3. Some non-financial rewards can be strong motivators, but gamification strategies such as badges and leaderboards are much less effective:
- 67% said they would be interested in receiving perks associated with elite status, such as free shipping or branded merchandise.
- 39% said they would value incentives that offered them exclusive access to a brand, such as being able to buy new products ahead of the general public.
- 38% said they would value being able to influence a brand’s future products.
- Only 6% percent say they would be interested in being rewarded with badges.
4. When it comes to financial rewards, some are more highly valued than others:
- 83% said they would value free products and services from the brand.
- 82% said they would want to receive gift cards from popular retailers.
- 60% said they would want discounts and coupons.
5. Umbrella loyalty programs can also be effective at increasing trial and purchase:
- 73% said that they would be interested in a loyalty program for a parent company.
- 59% said they would buy other products from the parent company if doing so resulted in more loyalty points.
To view the full report in PDF format, click here.