A post about a change in Verizon’s terms of service showed up in my Facebook News Feed this morning. It concerned the wireless provider’s sharing of Customer Proprietary Network Information (CPNI) data with third parties, and was linked to an article on Ars Technica explaining what information would be shared and with whom. A Verizon toll-free number was provided in the article for subscribers who wanted to opt out of the CPNI sharing practice.
I called the toll-free number and opted out for the two phone numbers on my account. I also made a mental note to share this news with our readers.
Then I looked at the article again. It was dated October 15, 2007.
You can spell “news” without “new,” but the policy was nonetheless news to my friend and, subsequently, to me. And if my friend and I were unaware of a five-year-old TOS revision from our wireless provider, it’s probably news to many others as well.
The moral of the story: The Internet is a ginormous, poorly maintained bulletin board, for better (in this case) or worse.