If You Don’t Have Anything Nice to Say…

Written on
Aug 17, 2012 
Mike Daly  |

Not all calls to action work out as hoped. Tim Peter discusses the rules of engagement in his blog piece, “When Customers Attack: 2 Simple Questions to Avoid Social Media Failure.” The basic gist: If you’re going to invite commentary on your brand, product or service, it’s best not to leave your flank exposed. Failing to heed that advice can lead to embarrassing (if you’re McDonald’s) and/or hysterical (if you’re any other fast-food chain) results.  Read on…

Mike Daly is an award-winning writer and editor with 30 years of experience in publishing. He began his career in 1983 at The News of Paterson, N.J., a long-since defunct daily paper, where at age 22 he was promoted to the position of Editorial Page Editor. Since then he has served in managerial capacities with several news organizations, including Arts Weekly Inc. and North Jersey Media Group in New Jersey and Examiner Media in New York. His work has been honored on numerous occasions by the New Jersey Press Association and the Society for Professional Journalists.

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