Comments on: Engaging People, not Users http://www.adotas.com/2009/02/engaging-people-not-users/ Where Interactive Advertising Begins Fri, 10 Feb 2012 11:04:20 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Charlotte http://www.adotas.com/2009/02/engaging-people-not-users/#comment-726028 Charlotte Thu, 12 Feb 2009 16:01:40 +0000 http://www.adotas.com/2009/02/engaging-people-not-users/#comment-726028 Not only is it great for that personal connection for marketing and business but it's true for personal relationships. I found your blog by clicking on my friends Facebook friend list. I love the online experience! It connected me with my now husband and several of my friends. So many miss out on the opportunity connect on their computers. I have found so many old friends and I have seen on peoples Facebook pages talk about reunions and get togethers. I have re-discovered people from my past that I didn't get to know back then. Thanks for writing this blog. More people need to hear this. Not only is it great for that personal connection for marketing and business but it’s true for personal relationships. I found your blog by clicking on my friends Facebook friend list.

I love the online experience! It connected me with my now husband and several of my friends.

So many miss out on the opportunity connect on their computers. I have found so many old friends and I have seen on peoples Facebook pages talk about reunions and get togethers. I have re-discovered people from my past that I didn’t get to know back then.

Thanks for writing this blog. More people need to hear this.

]]> By: Julie http://www.adotas.com/2009/02/engaging-people-not-users/#comment-725579 Julie Wed, 11 Feb 2009 19:10:43 +0000 http://www.adotas.com/2009/02/engaging-people-not-users/#comment-725579 As my company approaches a public launch of a new social media monitoring app...I find your ideas very refreshing, as I am a person who both interacts with 'people' on a customer support level, and also engages with the product team to discuss 'users' which in many cases turns into a discussion about numbers. I have no idea now how I found this article;) but I'm glad I did, and I think that ultimately, those of us who understand the need for a more human friendly web experience, and respect the 'people' on the web as they are - real human beings - and not just numbers, have a head start. This is the evolution of interactive marketing. I see a new field of consumer relations - no longer public relations, but as you mention here, the craft of messaging is becoming an even more intricate process where you cannot just spit out canned answers, and at the end of the day, it's all about being genuine. Hooray for the Zappos of the world who really excel at creating a people friendly (not just consumer friendly) experience. As my company approaches a public launch of a new social media monitoring app…I find your ideas very refreshing, as I am a person who both interacts with ‘people’ on a customer support level, and also engages with the product team to discuss ‘users’ which in many cases turns into a discussion about numbers.

I have no idea now how I found this article;) but I’m glad I did, and I think that ultimately, those of us who understand the need for a more human friendly web experience, and respect the ‘people’ on the web as they are – real human beings – and not just numbers, have a head start.

This is the evolution of interactive marketing. I see a new field of consumer relations – no longer public relations, but as you mention here, the craft of messaging is becoming an even more intricate process where you cannot just spit out canned answers, and at the end of the day, it’s all about being genuine.

Hooray for the Zappos of the world who really excel at creating a people friendly (not just consumer friendly) experience.

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