Safely Building Your Brand on UGC
Tip 3: Plan for Success with the Right Technology
A simple tip that is almost too rudimentary to list if it weren’t for the alarming amount of campaigns that are built on woefully underpowered platforms. We’ve all come across a site that is painfully slow, loads incompletely or is down altogether.
How many of us take the time to check back? I certainly don’t. UGC sites need to have a strong technological foundation to meet the demands of the users from day one. This is especially true when video is involved. It is counterintuitive to build a promotion or community and not plan for success.
Few things are more disheartening for the user trying to engage in your program than a slow server, video that takes days to load or a downed site altogether and any one of those will hinder people from engaging in the experience and growing the site.
Evaluate technical issues and plan for any and all extenuating circumstances. Not all of your customers are logging in from a corporate T-1, so think about image size and load time. Can data be compressed? Can you optimize the site to test for bandwidth? How many concurrent videos can be streamed at once before the server becomes overwhelmed? What type of data security is needed, if any, to protect personal information and/or proprietary content?
In essence, think through the entire experience and envision greatness. Without planning for greatness you are pretty much ensuring that it won’t be achieved.
Web 2.0 has created a much more level playing field between consumers and brands the likes of which marketers have never seen before. The brands poised for the greatest success in this new social media-driven environment understand this and are confidently charging forward with the foresight to protect their brand while taking advantage of every viral distribution channel all while resting atop a solid platform that is capable of handling the next great Web phenomenon.
If this doesn’t sound like your next Web-based initiative then we need to talk.
Welcome to Web 2.0. We have some work to do!
Reader Comments.
can you provide some example of sites doing a good job of ‘watermarking’?
finally, a piece in ADotas that doesn’t ring of empty news with a few well-turned, if hackneyed phrases. congratulations.
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