Will CPA Stamp Out CPM? Industry Pros Argue Why Per Action Makes a Better Impression
Sarah Fay, President of Isobar US, an Aegis-owned full-service digital marketing agency, sides with the latter. From her perspective, both models coexist within Isobar’s strategies. “CPA and brand advertising are not severed objectives,” she states. “Both of these goals have been, ARE, and will continue to be key drivers of the digital programs we create.”
But Fay also concedes that Speiser stressing the importance of CPA isn’t without merit. “As Joe suggests, the industry will continue to evolve its ability to achieve efficient CPA’s, and will demand more from our vendors and programs in predictive modeling and successful campaign CPA delivery. Every marketer, from ecommerce to CPG, will need to know the CPA metrics that matter the most to their companies.”
Fay is not only willing to contend that branding will remain a presence in the coming years, but in this new, proliferating age of digital media, CPM-driven branding initiatives campaigns have only just begun. “It is my observation that the majority of brand marketers have now put their toes in the water, and I predict those who haven’t already are preparing to jump in right up to their necks,” she insists.
While the CPA model could increase ROI potential and streamline measurement, Fay says that branding and CPM-based initiatives also take into account the creative aspects of a campaign—vital at this current juncture in the industry. “We are headed for a digital branding renaissance, where creativity and innovation take center stage, and will make or break program objectives. Data measures such as CPA will play a scorekeeping role. We will have multiple measures to any given program (as we do today). CPA is one – a very important one in many programs. But we will not abandon other key measures such as brand awareness, purchase intent, viral pass-along, and time spent with a brand.”
She continues, “Our company’s philosophy emphasizes the importance of creating time between brands and consumers. The digital medium can play a huge role in doing this. We can use CPA as a partial measure to get us there, but it is only one lever in a spectrum of strategies and tactics to achieve the branding results we are after.”
But John Lemp, CEO & Founder of Integraclick, home of leading CPA network Clickbooth, believes it’s a lever that once pulled, will command more power with its services as the industry progresses. “I do firmly believe CPA advertising will be the next step in the transition of online ad spending,” he says. “An advertiser in today’s marketplace purchasing Internet advertising entirely on a branded or CPM-based model would be like one of the original television advertisers scrolling newspaper text across the screens. It simply does not take advantage of the positives associated with the technology and as a result is destined for failure.”
Lemp argues that there are fuzzy metrics associated with CPM/branding that can hinder the measurability and analysis of a campaign. “As an advertiser, by spending money on branded campaigns, you are essentially throwing darts at a dartboard; maybe it’s an intelligent dartboard – throwing it at certain key demographics or psychographics.
However, the publisher has no defining metric to compare one ad campaign’s success against another and it simply takes a whole lot of mini-assumptions for what user types would like to see the particular advertisement and then makes a larger assumption. With CPA, however, Lemp asserts that “the power of comparison is given. No longer are you guessing which ad the users of a particular site want, now you can learn exactly what each user wants and maximize the revenue based on that information.”
Reader Comments.
Here at HydraMedia we’d love to be able to believe this, as one of the significant distributors of CPA advertising…but gentlemen, it seems that this “CPA replaces CPM” stuff is naught but uninformed fantasy, perhaps driven by the egocentric wanna-be superiority with which the youth of our industry are often characterized.
One not need look further than the IAB for the straight scoop:
“Approximately 41 percent of 2005 fourth-quarter revenues were priced on a performance basis (e.g., cost-per-click, sale, lead or straight revenue share), down from 46 percent for the same quarter in 2004.”
I’m not saying everyone in our space should brace themselves, but we should know exactly where we stand in the race to enhance our chances of winning.
The truth is CPM or CPC will never die, but probably get stronger. The only party that really wins in CPA is the advertiser. The publisher keeps on sending free traffic to the advertiser until an action is completed. If cookies are erased, which usually are on a daily basis, there is no record of the transaction and the affiliate or publisher is left holding the bag with nothing to show for it. It is very easy for a network to just offer CPA deals. There is no real incentive or risk for the advertiser, and the network gets the new advertiser to use in their promos.
The truth of the matter is AZoogleads has tried CPM in the past and failed big time. Anyone remember Bluetime? This is probably why Joe is trying to push his weight around and promoting CPA. Big league publishers will not stand for it and neither should small ones. If you can get a CPC or CPM from a network, what is the incentive in running a CPA campaign? None. There is no median between the advertiser and the publisher in CPA. While, CPM can be more in favor of the publisher, CPC is somewhere in the middle.
Are we ignoring the fact that BRANDING can not always back into a ROI?
I prefer cost per conversion or, rather “performance” ie., you pay when someobody actually buys something; an idea, not incidentally, that comes from Bill Gross. And it’s a very good idea, but not the best implementation of the idea.
The best implementation of the model, which is to say a model that actually takes advantage of Web connectivity, and its corollary which is its proclivity for having a disruptive effect on other, older business methods, is what I call the “BNPN Plan”.
Never heard of the BNPN plan? Not to worry!It’s coming soon to a local ad agency and really ought to be quite popular among the creatives because it takes Mr. Gross’s idea one step further.
The acronym “BNPN” means “buy now, pay never”, which is an idea that uses the Web as a tool for connectivity, rather than monopoly, or deep pockets.
Think it can’t happen? Au contraire! And, no, brands are not dead. They are simply going the find their rightful and more appropriate place on the public Internet, which is to say inside “brand channels”,
where “value” and “utility” and, indeed, “creativity” actually means something, because all of them help separate the chaff from the wheat inside the brand channels, rather than who has the deepest pay-for-placement pockets.
“Buy now, pay never”? Exactly! Advertiser pays once only, per ad, per placement, inside a brand channel. Change your ad, or maybe your prices, say, for today only?
No problem! Click fraud? Means nothing! Your competitors can click ’till hell freezes over. The entity that pays for the ad does so once only and that’s the end of it ’till client decides to change the ad.
This way, its the connectivity that counts. And the sale, Not the number of clicks or whether deep pockets “a” had more money than deep pockets “b”.
When “connectivity”, which is to say “performance” actually happens – then advertiser knows it got its money’s worth. Every time!
I daresay that Mr. John Wanamaker would surely be enthusiastic about such a model.
Derick Harris
Cyber ID
Volcano, Hawaii
This debate is as old and fruitless as the motivations behind those who fuel it. Joe’s a bright man as are many of the other emperors of CPA and lead generation, but hardly impartial
One day our industry will evolve like all other mature industries and not define it’s product offering by price types. Can you imagine, FORD, MICROSOFT, Bed Bath and Beyond, COKE, etc. defining their business prospects around price type, simply ridiculous. It’s a pricing method, not a model or product.
Bottomline, advertisers who can measure some performance trigger, absolutely will buy as much inventory as they can via every price model that achieves whichever target they have. Price type is irrelevant, YIELD is what matters. advertisers who cannot measure performance will buy based on strategic value according to whatever price type fits. Do you really think a yield based advertiser won’t buy a top brand site on cpm to test just because they won’t offer CPA, hardly.
Yield is the holy grail folks, not price type. And for those who consider yield only a measure of ROI, think again because yield will eventually be incorporated into the thinking of such concepts as brand lift. Every action has a value, only a matter of defining it for potential achievement.
This debate is a reflection that we’re on our way there.
Robert Regular
President
Oridian, Inc.
Speaking from the television side of the CPA model, I’m enjoying the conversation! I’m sure you’re all aware that television CPM revolves around an audience sampling methodology developed by Nielsen. It works great when you are sampling large networks but becomes challenged as media and audiences become very fragmented. Multicasting on the digital broadcast tier should be fully implimented by the end of the decade. Talk about fragmentation! Point being, the advantages of CPA, with respect to television, become even more intriguing when one factors in these types of challenges. Will CPA one day become more of a standard on television too? We believe so but the metrics will most likely be blended with data coming from sources like Nielsen and others. We believe that television advertisers will ultimately be able to execute CPA buys across menus of different demographic targeted programming segments representing the diversity that exists across today’s multi-channel television universe. We view CPA as simply another way to execute the DRTV model and one that we feel ultimately will be more efficient for both advertisers and media. Like any other model, it’s a bid environment based on yield measurement. It’s also an environment that can be largely automated which is critical when one considers the overhead associated with managing traditional DRTV campaigns in a challenging fragmented media universe. It is all about yield management as campaigns generating more yield to the media must achieve greater exposure while lesser yielding campaigns should see less explosure. Hey, isn’t that just like how the DRTV model works today? It’s called media pre-emption.
CPA is really just another tool for how media can be packaged and sold in a changing world where traditional models are running up against practical limitations. It’s nice to see people thinking outside of the box and discussing CPA.
Regards,
Joseph A. Gray
CEO
REVShare
http://www.revshare.com
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Tags: azoogleads, campaigns, clickbooth, CPA, CPM, integraclick, isobar and sarah_fayArticle Sponsor
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