Zoove Study Faults Mobile Marketing, Offers Solution
Zoove Corp. today reported the results of its Mobile Marketing Consumer Study, a survey of 600 individuals across 15 states questioning the effectiveness of SMS-based marketing. Zoove’s new StarStar messaging technology, an alternative to traditional text messages, was proposed to respondents as a part of the survey.
The company found that 72 percent of respondents could open a text message from a marketer, but only about 47 percent of these could send a call-to-action response themselves. Of those who could respond, 70 percent complained that it takes too long, 65 percent say it is a hassle, and 70 percent couldn’t remember the specific call-to-action.
When introduced to it, 91 percent of consumers found Zoove’s StarStar technology to be an easy way to respond to mobile marketing campaigns. Rather than text messaging a long complicated number or phrase, StarStar only requires mobile users to enter ** (hence, star star), followed by a specific brand code for a product or service. Zoove is providing advertisers with “vanity codes” to give consumers quick recognition and an easy way to respond.
The study was conducted in cooperation with Mediamark Research, Inc., as well as MPG, the buying and planning network for global communications group Havas.
Reader Comments.
this is fascinating, with the exception that it’s not operational in the United States of America. Should this really be considered news? Sounds like industry distraction on the part of Zoove.
E
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