Creativity in the Digital Age
Technologists are by their nature inventive individuals — they build things, often from scratch and seldom without a specific design challenge to get them going. They do things because they can be done. They are used to solving problems and finding shortcuts. So, for example, when a software developer named Paul Rademacher found out about Google’s new worldwide mapping service, Google Maps, he immediately started tinkering with its underlying technologies. Combining location data from this service with real estate listings from the community site Craigslist.org, Rademacher built a detailed virtual map showing all the real estate currently available in the Bay Area. Location is a key determinant of the consumption of products and services, but no-one had been able to harness it in a useful way. Rademacher showed how to tap such information and combine it with other services. In the process he created a completely new way to find a place to live. From finding fast-food restaurants across the U.S., to seeing the location of 911 calls in Seattle, from seeing the weather on your ski-run to finding an open liquor store in Toronto, a whole legion of such services have been created by inspired developers. Such innovations are very much within the reach of Brands and can strengthen their promise through the delivery of new types of product and service.
For instance, to help runners get more from their annual RunLondon event, Nike has created “RouteFinder” using Google Maps plus their own bespoke technology. Users can plot their favorite path through the city, then save it and share it with others. Now, rather than just sponsoring a one-off event, Nike is providing a detailed directory of London’s jogging routes, sustaining athletic achievement throughout the year.
Creativity is defined as “productive originality”. It is not the sole province of writers, painters, film-makers or visual designers. Technology is the most creative field there is. There are few people as productive or original as those strange, awkward and geeky techies. If you think you are “creative”, and aren’t fully harnessing the technology talent pool, you are about to go out of business.
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