AIM Turns Professional
AOL has partnered with business software developer WebEx Communications Inc. to develop a business version of AOL Instant messenger called AIM Pro. Enhanced security features like encryption will let workers communicate with each other privately. In addition to secure chat, AIM Pro will also feature VoIP conference calling, online meetings, and live demos. The new service is expected to launch in mid-2006.
AIM Pro will be available in two versions: one for small businesses and individuals, and an enterprise edition with more administrative controls for large businesses. AIM Pro will also work with the current consumer-level AIM, possibly opening the door for B2C IM communications. There are currently 70 million users connected to the AIM network through AIM, ICQ, and Apple’s iChat services. AIM Pro will also connect users to the MediaTone Network, WebEx’s collaborative business network.
“Co-created with the recognized business collaboration leader, the new service will bring business-class IM, online conferencing, collaboration, desktop sharing and advanced multimedia services to the global workplace,” said Brian Curry, vice president of premium and subscription services for AOL in a statement. AIM is the current consumer-level IM leader. And the new business-oriented AIM Pro will take it in direct competition with business IM offerings from Microsoft and IBM.
Reader Comments.
First question is, are these apps going to be for pay? Second, are any businesses really biting on this? Plenty of businesses use IM for communicating - but a lot is internal.
I have not seen too many cases were businesses communicate with clients via IM - but I know that happens because I’ve done that was well. But, I make sure I dont discuss sensitve matters online via IM.
I suppose enterprise level communication MAY find it useful, but I really dont see small or medium-sized businesses using this or paying for it.
I for one, won’t be paying for anything like this as a small business. It’s an unnecessary expense that I see absolutely no benefit in.
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